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A qualification suitable for business owners, managers providing support to senior managers and those providing leadership to retail teams. You will learn:

• Undertake strategic planning in retail
• Lead the change process
• Provide leadership to others
• Drive retail profitability
   

This qualification reflects the role of individuals who have the primary responsibility of engaging customers and maintaining daily store operations.

A Retail Assistant works on the front line of customer interaction, service and point of sale of a bait and tackle or fishing and camping business, they use their outdoor recreation and fishing knowledge to assist customers with their questions and purchases.

An importer working for the bait and tackle industry brings products and goods into Australia from overseas with the intention to sell them, they ensure that the goods are accurately classified and valued, the customs duties and taxes are paid and import documentation is recorded and managed.

This qualification is suited for people who use well-developed administrative skills and a broad knowledge base in a wide variety of administrative contexts. You will learn:

• Apply critical thinking to work practices
• Use digital technologies to collaborate in a work environment
• Build and maintain business relationships
• Implement and monitor WHS policies, procedures and programs
• Write complex documents
• Apply communication strategies in the workplace

An office administrator performs various tasks and uses technology to ensure the smooth running of a business, they are responsible for managing digital records and data, performing administration duties, coordinating meetings and travel arrangements for managers and taking messages.

A warehouse manager is responsible for the tracking, tracing, storage, security and delivery of all goods in a warehouse, they manage a team and use technology, computers and forklifts to pick, pack and deliver various goods to customers.
 

A warehouse assistant works as part of a warehouse team to support the receive, store and distribute goods, they check and record shipping documentation, load and unload goods and materials, pick and pack orders for delivery and keep the warehouse tidy.

An Ecommerce Specialist manages the backend of an online retail store to ensure that the website is up to date and working correctly. They promote products via digital campaigns, facilitate online orders, analyse sales data and communicate with customers to ensure an optimum online shopping experience.

A Recreational Fishing Officer patrols waterways to ensure that fishing vessels, gear, licences, and catches are complying with the law and regulatory requirements. They work outdoors and can be required to spend time away from home to conduct surveillance activities.